Legal

Privacy Policy

How Elemental Compass handles your information when you visit our site, book a session, or shop with us.

Last updated: June 30, 2026

Elemental Compass, LLC (“Elemental Compass,” “we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to Elemental Compass and our online store, booking pages, and related services.

Information we collect

We collect information you give us directly, including:

  • Booking and appointment details — your name, contact details, the services you request, and any health or intake information you choose to share so we can provide safe, appropriate care.
  • Order information — when you buy from our online store, the name, email, shipping/billing address, and items in your order. Payment card details are entered directly with our payment processor and are not stored on our servers.
  • Messages — anything you send us through our contact form, by email, or by phone.

We also collect limited information automatically:

  • Essential cookies — a first-party cookie that remembers the contents of your shopping cart so checkout works. See our Cookie Policy for details.
  • Basic technical data — standard server logs such as your browser type and the pages you view, used to keep the site secure and working.

How we use your information

  • To schedule, confirm and provide your appointments.
  • To process and fulfill your store orders.
  • To respond to your questions and requests.
  • To operate, secure and improve our website and services, and to meet our legal and record-keeping obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

Service providers we share with

We share information only with the providers that help us run our business, and only as needed to provide our services:

  • Online store & payments — our store is powered by Shopify, which processes orders and payments on our behalf. Their handling of your data is governed by Shopify’s own privacy policy.
  • Online booking — appointment scheduling is handled through our booking provider, which stores the booking and intake details you submit.
  • Hosting and infrastructure — providers that host this website and deliver it to you reliably and securely.

We may also disclose information when required by law, or to protect the rights, safety and property of Elemental Compass, our clients, or others.

Health information

Any health-related details you share for treatment are kept confidential and used only to provide safe, appropriate care. We retain treatment records as required for licensed massage therapy practice in Michigan.

Data retention

We keep personal information only as long as needed for the purposes described here, including to provide services, maintain client and order records, and comply with our legal, tax and professional obligations.

Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, subject to records we are required to keep. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.

Children

Our website and online store are intended for adults. We do not knowingly collect personal information online from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be reflected on this page.

Contact us

Questions about this policy or your information? Reach out:

Privacy Policy | Elemental Compass LLC